Conversational Reputation

Smart Chat
Review

No blank text boxes. Customers answer quick guided chat prompts at your counter or via QR — Xeek drafts authentic 5-star copy and routes them to Google, Facebook, Instagram, and LinkedIn before they lose interest.

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  • 15s Chat to Copy

  • 100% Smart Filtering

  • 4.2x Review Velocity

Capture Ratings Smartly

Legacy tools push every review publicly. Smart Chat Review routes positive chat completions to public networks while negative experiences stay in a private feedback loop.

1

Private Feedback Loop

Low chat ratings trigger a private form — resolve issues before they become public complaints.

2

Amplify Positivity

Happy customers get an AI draft in seconds and one-tap redirect to Google, Facebook, Instagram, or LinkedIn.

3

Protect Your Brand

Chat gating captures negative sentiment early — building loyalty through quiet resolution.

Chat Review vs. Direct Reviews

Unfiltered review links leave you vulnerable. Guided chat gives you control.

  • Completion
    Time

    line

    Traditional Links

    • 2–5 min typing

    Xeek Smart Review

    • Under 15 seconds
  • Review
    Control

    line

    Traditional Links

    • Everything goes public

    Xeek Smart Review

    • Negative routed privately
  • Draft
    Quality

    line

    Traditional Links

    • "Great store" — generic

    Xeek Smart Review

    • Keyword-rich AI drafts

Chat & Select. No Typing Required.

Writer's block kills review volume. Smart Chat Review replaces blank forms with three tap-to-reply questions — rating, highlights, and voice — then delivers copy-ready text in seconds.


  • Select, highlights, and tone in under 15 seconds.


  • Matches your storefront colors and logo.

See the 15-Second Loop

Scan → chat → draft → copy → post. Your visitors finish before they lose interest.

01. Quick Scan

The Customer Scans

No app install. Customers scan your QR or tap NFC to open the chat.

02. Chat Replies

Tap & Draft

Three guided questions with tap replies — no keyboard required.

03. Copt & Post

Safe Handoff

AI draft copies to clipboard. One tap opens Google or social review screen.

Chat-Powered Redirection

Build organic local authority with NFC and QR chat flows. Patrons complete a conversational loop and land on their preferred platform with copy already on their clipboard.

Google Business Redirect

Direct routing to your primary Google listing for trust building.

Multi-Platform Handoff

X, Facebook, Instagram, and LinkedIn redirect from one chat session.

AI Chat Composer

Context-aware drafts from chat answers — not generic templates.

Negative Feedback Gate

Low ratings stay private until your team resolves them.

See the Smart Chat Review in Action

Experience exactly what your customers see. Scan the code or launch the live chat simulation — guided prompts, AI draft, and copy-ready handoff in under fifteen seconds.

  • Scan To Test On Your Mobile
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Smart Chat Review FAQ

Q. How Fast Is The Chat Review Flow?

Most customers complete the guided chat, receive their AI draft, and copy it to clipboard in under fifteen seconds — faster than typing a review from scratch.

Q. Does The Customer Need To Sign In To Xeek?

No. The chat runs in the mobile browser with no account creation. Customers only need to be logged into their chosen platform (e.g. Google) to paste and submit.

Q. Can Customers Edit The AI Draft?

Yes. The review is copied to clipboard so they can edit freely before posting on Google, Facebook, Instagram, or LinkedIn.

Q. What Happens With Negative Feedback?

Low-star chat responses trigger a private feedback capture instead of public redirect — protecting your brand while giving you a chance to resolve issues quietly.